If you’re also facing the above-discussed error on your Windows PC, then read the blog below to know how PC technicians fix it without any hassle:
Symptoms of the Error
You may get the error code while using ‘Windows Live Mail’ (WLM) on your PC. The occurrence of the error will result in putting your productivity to an end. Once the error hits your device, you will be unable to send or receive messages from other email accounts. The error message will contain the following description:
“Server: 'mail.bigpond.com'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 110
Secure(SSL): No”
Computer Support Tips to Fix the Error
Most of the computer technicians, PC experts, and system repair executives will recommend reconfiguring your Windows Live Mail account to fix the error. Reconfiguring your account will isolate the issue, and you will require completing the following stages in their mentioned order:
Note: The tutorial contains tips to fix the issue occurring in Windows Live Mail 2011 on Windows 7 computer.
1. Backup Your Windows Live Mail
It is quite important to backup all of your mail account settings, contacts, and inbox messages to ensure that you never miss anything important while reconfiguring the email client. You will require creating some folders on your PC to save the created backups (here, WLM Backups).
Follow these tips to backup the contents of your Windows Live Mail account:
- Launch the tool and click the ‘Arrow’ located in the top-left corner.
- Select the ‘Export email’ option, and then click ‘Account.’
- Highlight the mail account you wish to backup.
- Click ‘Export’ and browse to the folder that you’ve created earlier (WLM Backups).
- Click the ‘Save’ button.
- Now, you will require repeating the above process for every email account that you’ve configured on your computer.
- If you wish to backup your inbox messages, then click the ‘Arrow’ in the top-left, select ‘Export Mail,’ and then click ‘Email Messages.’
- Highlight the Windows Live Mail format and click the ‘Next’ button.
- Browse to the location where you want to backup your email messages and then click ‘Next’ to proceed.
- Select the ‘All Folders’ option and click ‘Next.’
- Click ‘Finish’ when the backup process gets completed.
- Lastly, backup the Contacts List saved in your Windows Live Mail.
- Click ‘Contacts’ in the lower-left corner, and then click the ‘Export’ option.
- Select the ‘Comma Separated Values (CSV)’ and browse to the folder where you wish to save the backup.
- Type a descriptive name for the contacts file and click the ‘Save’ button.
- Click the ‘Next’ option, followed by ‘Finish’ to end the backup process.
2. Uninstall Windows Live Mail
- Click Start --> Control Panel --> and then Programs and Features.
- Double-click the ‘Windows Live Essentials 2011’ entry.
- Click the ‘Remove one or more Windows Live programs’ option.
- Select the ‘Mail’ option, and then click ‘Uninstall’ to remove the email client completely from your device.
3. Download and Install a Fresh Copy of Windows Live Mail
- Go to Microsoft’s official website and lookout for the latest copy of the Windows Live Mail.
- Select your preferred language from the ‘Change language’ drop-down list, before your click the ‘Download’ button.
- Click the ‘Download’ button to start the download.
- You will get a security message claiming that a program is trying to make changes to your computer. Ensure that the message have ‘Microsoft Corporation’ as its company or publisher name.
- Click Run, Continue, or Allow to launch the installer.
- Select the programs you want to install, and then click the ‘Next’ option.
- The downloading and installation process will take a few minutes. But, you can use the other programs installed on your PC.
- When the installation process gets completed, you will get a prompt displaying the message about a successful installation.
- Click ‘Start’ and you will be able to see Windows Live or the Windows Live folder.
Conclusion
IT helpdesk is not the only solution available to fix your annoying PC errors. You can find some free tech help guides or PC troubleshooting tutorials to fix them up. Sometimes, PC technicians may recommend running regular computer updates and software security patches to keep your device active and up-to-date. It is important to perform such activities with accuracy to ensure that you never lose anything important or face hardware damage issues.